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Optimized Application Support

Background

The City of Chicago Office of the City Clerk contracted Sofbang to perform application management and support for their city sticker sales application suite (SAS). The applications were developed by Sofbang as custom WebLogic applications for vehicle and daily parking permits. The applications include online, over the counter, mail in and third party sales. The SAS also includes managing the sticker post sales activities including editing of records, annual renewal notices, and inventory management. Sofbang provided application management and support on a 24/7 basis which was critical during the peak renewal season.