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Center of Excellence Transformation for ISAC

Background

The Illinois Student Assistance Commission’s (ISAC) mission is simple: Making college accessible and affordable for Illinois students. At every stage of the financial aid process, ISAC is there, acting as a centralized source of information and guidance and offering a comprehensive array of programs and services from Grants and Scholarships to Student Loans and Prepaid Tuition Programs.

Client Needs

With complex business processes revolving around financial asset management functions & the distribution of grants and scholarships, there was little room for error. However, legacy applications and redundant, manual processes prevented ISAC from effectively servicing customers. ISAC was in need of enterprise IT modernization. ISAC chose Sofbang for their experience and proven methodology in this space.