Case Studies

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Center of Excellence Transformation

The Illinois Student Assistance Commission’s (ISAC) mission is simple: Making college accessible and affordable for Illinois students. At every stage of the financial aid process, ISAC is there, acting as a centralized source of information and guidance and offering a comprehensive array of programs and services from Grants and Scholarships to Student Loans and Prepaid Tuition Programs.

Application Administration & Support

The City of Chicago Office of the City Clerk contracted Sofbang to perform application management and support for their city sticker sales application suite (SAS). The applications were developed by Sofbang as custom WebLogic applications for vehicle and daily parking permits. The applications include online, over the counter, mail in and third party sales. The SAS also includes managing the sticker post sales activities including editing of records, annual renewal notices, and inventory management. Sofbang provided application management and support on a 24/7 basis which was critical during the peak renewal season.

ERP Modernization and Optimization

Walsh Construction Company is a Chicago-based general contracting, construction management, and design-build firm. Walsh is recognized as the largest construction firm in Chicago according to Crain’s Chicago Business. Sofbang helped Walsh with an entire ERP modernization and optimization initiative, lowering operational costs and enhancing productivity.

Airport Billing System

A major airport was in need of improving their billing processes by moving from a highly manual system using Excel spreadsheets to an automated system. Airport billing is based on billing instructions which in some cases are very complex formulas. They having recurring charges that are the same each month and activity based charges based on level of activity at the airport.

Health Event Surveillance System

A large public health department in Chicago has a mission to make a safer and healthier city by working with community partners to promote health, prevent disease, reduce environmental hazards and ensure access to health care for their citizens.

Transport & Logistics

The Universal Postal Union – well known for being conservative – is forecasting a 15% per annum growth in parcel deliveries. At this sort of rate, within 10 years volumes will have grown over 300%. Is this reasonable, or even possible? Regardless, at over 6 billion ordinary parcels being delivered every year – the absolute growth will be phenomenal.

Purchase Process Monitor

City of Chicago Office of the City Clerk sold vehicle stickers through an Internet portal using the City of Chicago ecommerce payment engine to process credit cards. The vehicle stickers were renewed on an annual basis all at the same time. Over 200,000 vehicle stickers were processed through online sales each year

Evolution of Sales Management System

The City of Chicago Office of the City Clerk contracted Sofbang to perform application development for their sale of vehicle stickers and parking passes. The project started as migration from a mainframe application to a web server based application. Each year the sales management system changed and had grown into a comprehensive sales management system.

Grants, Project Management & Work Order Management Implementation

The Chicago Park District (CPD) is one of the largest municipal park systems in the nation. The CPD is responsible for over 8,100 acres of green space, including 580 parks, 77 pools, and 26 miles of lakefront and beaches. Whenever there is a repair needed or a new project in one of its parks or facilities, the CPD is in charge of developing the plan, allocating budget and following the project to completion. The CPD keeps Chicago beautiful.

WebLogic Migration

City of Chicago had Sofbang develop their City Sticker web based application utilizing WebLogic 8.1 technology. There were a number of applications in the sales application suite and they all needed to be migrated to the WebLogic 9.2 technology. One application was in the WebLogic integration (WLI) technology while the rest were in the WebLogic Server (WLS) technology.